Refund policy

Refund & Return Policy
Effective Date: 1 January, 2026

At XOLDOUT, we want you to be completely satisfied.

Returns:

• Request a return within 5 days of receiving your item.

• Item must be unused and in original packaging.

Non-Returnable Items:

• Customized or sale items

Refunds:

• After inspection, refunds are issued via Razorpay to your original payment method.

• Refunds take 5–10 business days to reflect.

Exchanges:

• Subject to stock availability.

• If not available, a refund or credit will be issued.

Shipping Charges:

• Original and return shipping charges are non-refundable unless product is damaged or incorrect.

Cancellations:

• Can be made within 2 hours of placing the order.

To Start a Return:
Email us at xoldout.official@gmail.com with your order ID.

Contact Us:
Email: xoldout.official@gmail.com
Website: www.xoldout.store