Shipping policy
Last updated: 31 December, 2025
At XOLDOUT, we are committed to delivering your orders in a timely and reliable manner. Please read our shipping policy carefully to understand how your order will be processed and shipped.
Order Processing Time
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All orders are processed within 3–5 business days.
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Orders are not shipped or delivered on Sundays or public holidays.
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In case of high order volumes, processing may be slightly delayed. If this happens, we will notify you via email or phone.
Shipping & Delivery Time
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After dispatch, delivery time depends on your location and courier partner.
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Estimated delivery time is typically 5–10 business days after dispatch.
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Delivery timelines may vary due to weather conditions, courier delays, or remote locations.
Shipping Charges
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Shipping charges (if applicable) will be calculated and displayed at checkout.
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Any promotional free-shipping offers will be clearly mentioned on the website.
Order Tracking
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Once your order has been shipped, you will receive a tracking link via email or SMS.
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You can track your order using the provided tracking details.
Delivery Address
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Please ensure that your shipping address and contact details are accurate.
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XOLDOUT is not responsible for delays or non-delivery due to incorrect or incomplete addresses.
Damaged or Lost Packages
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If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery with proper photos (if applicable).
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We will investigate and assist you as per our policy.
Contact Us
If you have any questions regarding shipping or your order, feel free to contact us:
📞 Phone: 7002069027
📧 Email: xoldout.official@gmail.com